Frequently Asked Questions

Licensed Repaired MRB 3635: Can I fit a Sunroof/Moonroof to my car after I've bought it?
Yes you can. Ford and Holden have been exclusively fitting Webasto Hollandia Sunroofs to their vehicles for over 14 years and were doing this at their own After Market Departments (Holden by Design and Ford Performance Vehicles) and of course at Prestige Sunroofs WA, your Only Approved installer in Western Australia for over 14 Years! Very few vehicles can't have a Sunroof fitted, so please ASK...

What Warranty do you give on your Sunroofs?
We give a Full 3 Year Warranty on all our new Sunroof installations. All work, including Electronics and Trimming, is done On Site, with complete protection of seats, floors, dashboard, steering wheel and roof, so we have Total Control of Quality from start to finish. We also offer an Extended 2 Years Warranty Option a Total 0f 5 Years Warranty Exclusive to Prestige WA...

Who are Webasto Sunroofs?
Webasto proudly holds the distinction of being the world's largest aftermarket and original equipment Sunroof manufacturer. Without question, Webasto sunroofs are a magnificent addition to a vehicle's appearance and overall interior comfort. Featuring a full line of Sunroof models, Webasto lets you feel the drive. Makes and Dealerships who are our most valued customers include: Alfa Romeo, BMW, Ford, Holden, Mazda, Jeep, Chrysler, Dodge, Toyota, Mitsubishi, Subaru, Nissan, Jaguar and Honda.

Licensed Repairer MRB 3635: Can you repair my Sunroof?
We can repair most Sunroofs. Webasto make sunroofs for almost all makes, so give us a call and tell us what the problem is; leaking, jamming or just won't work!

I have an XY/B Falcon with a factory Sunroof. Can you fix it?
We can repair most Sunroofs, even recondition cables and install new seals. CALL FOR A QUOTE!

How long do you take to fit a Sunroof?
This depends on the Vehicle. Utes can be done in a day, Sedans & Wagens 3-4 Days, and most 4WDs in 4-5 days.In Roof DVD Players will also add an Extra day. Its a job that cannot be rushed and we see lots of jobs done around Australia that have been done in a hurry and a Poor Job is the result.

What can I apply to the rubber seal to protect it?
Modern sunroof seals may be made of SILICONE, SANTOPRENE or EPDM Rubber. All these materials are made to be maintenance free. Your best approach is to keep the seal clean, wiping occasionally with a damp cloth (water). If it gets really dirty, use a small amount of mild soap or detergent in the water, then rinse clean with water. Vinyl & Rubber "protectants" such as Armor-All are not effective and leave a sticky residue that may cause the seal to fail or stick to the glass. NEVER use ANY petroleum-based products on a sunroof seal, as they will cause corrosion of the seal.

I'm buying a new car and the dealer says that adding an aftermarket sunroof will void the warranty. Is that true?
This is not problem in WA as most of the Dealers here use Prestige Sunroofs WA for New installs & repairs anyway, Its not legal for any Dealer to void a vehicle warranty because an aftermarket product has been installed. The only exception to this is if the Dealer can prove that the aftermarket product was the cause of a warranty failure, we have a Exceptional record of Top Quaility Workmanship in WA Just ask your Dealer who they use. It is also not legal for the Dealer to void the warranty if an aftermarket product is chosen over its factory equivalent. As an example, a Dealer may not legally decline a warranty claim for a faulty transmission because an aftermarket Sunroof or rear wing was installed on the vehicle. Further, the dealer cannot claim that the use of the factory equivalent is mandatory. Aftermarket products give consumers freedom of choice. With most aftermarket products, you do not sacrifice quality in fact going by the amount of Factory sunroofs we repair aftermarket would be a better choice. There is no substitute for good consumer research, but Dealers cannot restrain consumer choice based on this argument.

Can I replace my factory metal sunroof panel with a glass one?
Replacing a metal panel factory sunroof with a glass one is no longer an option. In the early 1980's there were several companies offering aftermarket glass panels for specific factory sunroofs including Porsche, Mazda RX7 and Honda CRX. These companies no longer exist, and their inventories are long gone... sorry!

My BMW E36 has Stopped Tilting
This is due to the tilt mechanism wearing out, this is also due to lack of Servicing. These parts can be replaced & the sunroof serviced at the same time.

My BMW E46 Sunshade has Jammed
This is due to dirt in the tracks jamming the Sunshade bracket at the rear L/hand side, this then gets bent and will not move. This part is not replaceable from BMW but is a Webasto part and we can fix this by modification to the sliding part.

My Subaru Forrester Sunroof will not Close.
This is due to the cable locating parts (made of plastic) breaking, which controls the lifting & closing of the glass panel. Only a few parts can be replaced, we would need to remove sunroof to see if this can be done.

My BMW X5 & X3 Panaramic Sunroof has Jammed Open
This has become a common problem with the X5 and X3 which use the same Sunroof. The rails are covered in plastic to aid smooth operation but sand and other dirt get onto the runners and they break up. Without regular maintainance this is happening to 2004-2006 models. the Good news is we can replace all the worn parts with New cables & Runners for a lot less than the Dealers which charge $6,000 or more to replace the whole thing. So if your Sunroof is not closing normaly, the  Rear Glass Rear panel is still open after the roof should have closed, this can be modifed at a much cheaper option, Front can also suffer with the same problem. The Sunshade can also be a sign that the cables are in need of replacing.

My Holden has a factory Fitted Sunroof that is a problem.
Webasto have Supplied Holden & Ford for over 14 Years with all there Sunroofs, upto the VE all Sunroofs were fitted aftermarket in Holdens and now a Bolt in Sunroofs is Fitted. Which ever type you have we can Fix it, we have all the parts in stock from a New Glass panel or track bits we have them, Were The Sunroof Experts that even the Dealers use for there own Holden fitted Sunroofs. Give us a call or call in, alot of the time its a simple fix that has been giving problem for months.

I have a Holden Monaro CV8Z with Windnoise from my Sunroof
The Monaro's and mostly the last CV8Z,s with a HSV & HBD Fitted Webasto Sunroof appear to have an opening which is out side of specifications. This is due to lack of preparation of the kits & not using the correct lockin bar which keeps the opening from spreading while being installed. we can measure the opening and determine the best way to fix this. 1: Fit new oversize glass seal. 2: Replace outter trimring. 3: Reinstall Sunroof. 4:All of the above. Dont put up with the noise call in for a Free quote.

Rust on my Glass Sunroof Frame
The seals around the Glass panel have a life of around 5 years, if they are worn, water can get between the Glass & Frame and the result is Rust. This can weaken the bond between the Glass & Frame. If you have windnoise that is getting worse you should have your Sunroof Checked, the Glass Panel can become loose & fly off. We can replace seals & Glass Panels on Webasto-Hollandia Sunroofs Free of charge up to 8 Years old. Whether Fitted by us or not. Please Call with your Vehicle Details & serial Number of your Sunroof this can be found below the Wind deflector on the frame front edge.

My  2006 Mitsubishi Outlander Sunroof has a Problem, the Sunroof is sticking and making a noise when trying to close and is stuck open.
The motor gear & cables wear on one side, we can turn the gear over to save buying a New Motor adjust cables and it works like new again without buying expensive New Mitusbishi Parts.